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The Contagion of Incivility

48% intentionally decreased their work effort. 47% intentionally decreased the time spent at work. 38% intentionally decreased the quality of their work. 80% lost work time worrying about the problem. 63% lost work time avoiding the cause of the problem. 66% said that their performance declined. 78% said that their commitment to the organization declined. 12% said that they left [...]

By |2019-01-24T19:48:39+00:00January 24th, 2019|Workplace|0 Comments

A Leader Who Listens in 2019

In order to protect your sanity, you may have limited your time viewing social media and cable news programs in 2018, but you probably still noticed that polite discourse, cooperation, and mutual understanding have gone AWOL this year. Divisions have been emphasized, while abrasive behavior and stubborn refusals appear to be valued more than constructive progress toward common goals. Many [...]

By |2018-12-31T13:08:54+00:00December 31st, 2018|Workplace|0 Comments

“Got Any Ideas?”

No one person could possibly stay on top of everything. But the myth of the complete leader (and the attendant fear of appearing incompetent) makes many executives try to do just that, exhausting themselves and damaging their organizations in the process. —“In Praise of the Incomplete Leader” (Harvard Business Review, 2007) You say you’re in the middle of a crisis at work [...]

By |2018-11-09T21:01:32+00:00November 9th, 2018|Workplace|0 Comments
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