Leadership Through Productive Empathy
Strength in Vulnerability It may seem like an attitude borrowed from an old war movie, but many leaders still believe they should demonstrate stoicism and fortitude to their reports, especially [...]
Qualifying vs. Quantifying Workplace Culture
Can you produce an effective workplace culture through a number? KPIs, for example, offer benchmarks of success, giving employees numeric goals to meet and leaders a way to measure their [...]
The Threat of an HR Exodus
Since 2013, I have run my own independent HR consultancy, working in partnership with clients across a variety of industries, from health care to manufacturing. Prior to that, I worked [...]
Remote Work Is a Litmus Test of Cultural Strength
Remote work requires a commitment to culture, an investment in the workplace community, and clear (and clearly communicated) norms. —Lisa Conn, Forbes, August 21, 2023 Was remote work a failed [...]
Ask Questions to Invite Contributions
One of the most important pieces of asking a group of people a question—or starting a gathering or meeting with a question—is reminding people . . . ‘you have 100 [...]
“What Happened?”: Forensic Self-Awareness in the Workplace
A Troubling Work Meeting You enter a meeting as a manager of a six-person team. You have thirty minutes to consider ways to cut spending on a particular deliverable that [...]
