Qualifying vs. Quantifying Workplace Culture
Can you produce an effective workplace culture through a number? KPIs, for example, offer benchmarks of success, giving employees numeric goals to meet and leaders a way to measure their [...]
The Threat of an HR Exodus
Since 2013, I have run my own independent HR consultancy, working in partnership with clients across a variety of industries, from health care to manufacturing. Prior to that, I worked [...]
Remote Work Is a Litmus Test of Cultural Strength
Remote work requires a commitment to culture, an investment in the workplace community, and clear (and clearly communicated) norms. —Lisa Conn, Forbes, August 21, 2023 Was remote work a failed [...]
Ask Questions to Invite Contributions
One of the most important pieces of asking a group of people a question—or starting a gathering or meeting with a question—is reminding people . . . ‘you have 100 [...]
“What Happened?”: Forensic Self-Awareness in the Workplace
A Troubling Work Meeting You enter a meeting as a manager of a six-person team. You have thirty minutes to consider ways to cut spending on a particular deliverable that [...]
Supporting and Retaining Gen Z Workers
We have reached a point in history when the “company” worker has become … a quaint concept, let’s say. By “company” worker, I mean the lifelong employee devoted to an [...]
