Leadership Through Productive Empathy
Strength in Vulnerability It may seem like an attitude borrowed from an old war movie, but many leaders still believe they should demonstrate stoicism and fortitude to their reports, especially [...]
Qualifying vs. Quantifying Workplace Culture
Can you produce an effective workplace culture through a number? KPIs, for example, offer benchmarks of success, giving employees numeric goals to meet and leaders a way to measure their [...]
Remote Work Is a Litmus Test of Cultural Strength
Remote work requires a commitment to culture, an investment in the workplace community, and clear (and clearly communicated) norms. —Lisa Conn, Forbes, August 21, 2023 Was remote work a failed [...]
“What Happened?”: Forensic Self-Awareness in the Workplace
A Troubling Work Meeting You enter a meeting as a manager of a six-person team. You have thirty minutes to consider ways to cut spending on a particular deliverable that [...]
Ars Querimoniam: The Art of the Complaint at Work
Recent mass layoffs most directly affected departing employees, but there have also been negative impacts on retained workers. In many cases, workloads increased, and reorganizations have created unfamiliar structures and [...]
The Surgeon General and the Workplace
Last month, Surgeon General Vivek Murthy issued a report alerting Americans to the poor conditions of the workplace in the United States. Many questioned why surgeons general might concern themselves [...]
